Transparent Moving Valuation Coverage
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Best of Utah Moving Company, based in Salt Lake City, offers three protection and valuation plans on every move. Released value is free at $0.60 per pound per item, and two full value protection plans cover up to $1,000 or $15,000, with local moves eligible for up to $50,000. Our full-time crews handle your belongings, and damage claims go straight to our own team.
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How Our Protection and Valuation Plans Compare
Each plan’s base price is set in our Terms & Conditions, so you know the cost of coverage before the truck is loaded.
| Plan | Upfront cost | Coverage limit | Deductible |
|---|---|---|---|
| Released value | No charge | $0.60 per lb per item; $25 per property incident | None |
| Low deductible full value | $95 | Up to $1,000 | $50 |
| High deductible full value | $150 | Up to $15,000 (up to $50,000 on local moves) | $750 |
Released value pays the lowest of $0.60 per pound per item, the reasonable repair cost, or the item’s fair-market value, and it cannot be combined with a full value plan. Each full value deductible activates coverage when you file a claim. On local moves, the high deductible plan can go up to $50,000, and your moving consultant can quote the added cost.
Add coverage before move day. Call your moving consultant at least one day before your move date to purchase full value protection. It cannot be added on move day.
Get a Free Quote Call (801) 871-5221
What Happens When Something Breaks in Transit
Even on a padded, strapped load, a tabletop can crack or a dresser can get scuffed. What you recover depends on the plan you chose at booking, not on what the item cost.
Our Salt Lake City movers wrap furniture in professional-grade moving blankets and stretch wrap, and every truck is equipped with dollies and straps to hold the load in place. Valuation coverage is your financial backstop if something is still damaged.
Under released value, weight sets the payout. A 100-pound sofa tops out at $60 and a 30-pound flat-screen TV at $18, whatever each one cost new.
Full value protection pays the reasonable repair cost or the item’s current fair-market value, whichever is lower, up to your plan limit. Fair-market value is generally what the item is worth today, not its original price.
Which Valuation Plan Fits Your Move
The right plan depends on what you own, how far it travels, and how much risk you would rather carry yourself.
Weigh the deductible against the size of a likely loss. With a $600 repair under the $1,000 plan, your cost is the $50 deductible. Under the $15,000 plan, the $750 deductible is higher than the repair, so the plan would not help with that loss. The high deductible plan pays off on larger losses across a full household.
Released value can work for a short residential move in Salt Lake City with sturdy furniture you could replace without strain. The $1,000 plan fits a studio, an apartment, or a single valuable piece. The $15,000 plan fits a full house of furniture, electronics, and appliances.
Check your homeowner’s or renter’s policy before you decide. Some policies extend to belongings in transit, which may change how much moving coverage you need.
Valuation Rules for Interstate Moves
Moves across state lines fall under Federal Motor Carrier Safety Administration (FMCSA) rules, which require interstate movers to offer two levels of liability, released value and full value protection.
Best of Utah Moving Company is licensed with the FMCSA and is not a broker, so the company that books your long-distance move from Salt Lake City also loads, drives, and delivers it. We never combine your shipment with another customer’s, and the drive starts the day after loading. Released value and both full value plans are available on long-distance moves within Utah and across the country.
What Valuation Coverage Leaves Out
Every plan has limits set in our Terms & Conditions. Reading them before you pack helps you avoid a denied claim.
- Boxes you packed yourself. Contents of boxes our crew did not pack are not covered under any plan. For dishes, glassware, and electronics, book our packing and unpacking services so those boxes are not excluded.
- Flat-pack furniture moved whole. Kit furniture such as IKEA pieces is not covered if it travels assembled, so let our movers take it apart.
- Artwork and lost items under full value plans. Full value protection excludes paintings, other works of art, and missing or lost items.
- Matching sets and pairs. Only the damaged piece is covered, not the rest of the set.
- Prior damage and hidden defects. Pre-existing damage, inherent vice (damage caused by the item’s own makeup), and latent defects (flaws not visible on reasonable inspection) fall outside every plan.
- Damage outside our control. Coverage does not apply before our movers arrive, after they leave, or if anyone outside our team handles or hauls your belongings.
On request, our movers can help disconnect and connect appliances, assemble beds and cribs, and mount or dismount wall items, but we are not liable for damage from these extra services. Prepare, clean, and dry appliances before move day.
Some items cannot ride on our trucks at all, so no plan covers them. These include flammable, combustible, or toxic materials; live plants or soil; ATVs, dirt bikes, and motorcycles; and items from areas contaminated by bedbugs, rodents, or mold.
How to File a Moving Damage Claim
Claims rely on photos and paperwork, so send a complete file the first time.
- 1.
Report property damage on site. Report damage to your home or office in writing before our movers leave, and check your furniture as it comes off the truck so you can point out visible damage to the crew right away.
- 2.
File item claims within 72 hours. Submit our online damage claim form within 72 hours of the end of your move.
- 3.
Attach proof. Send photos plus each item’s make, model, model number, place and date of purchase, and proof of purchase.
- 4.
Keep the item as it is. Do not repair or discard it until you have our written approval.
- 5.
Hear back in 2 to 3 business days. Our team contacts you and settles the claim under the plan you selected at booking.
The Crews and Insurance Behind Your Coverage
We hire no day laborers or subcontractors, so everyone who handles your shipment works for us.
Our movers are full-time, vetted employees trained in furniture protection, safe lifting, and fragile-item handling. Many have been with us for years.
The company carries general liability, auto, and workers’ compensation insurance, which is separate from the valuation plan that covers your goods. For commercial moving in Salt Lake City, we can provide a Certificate of Insurance (COI) with policy limits to meet your building’s requirements.
Protection and valuation is one of the moving services we provide across the Wasatch Front, alongside packing and unpacking, long-distance moving, and temperature-controlled storage.
Protection and Valuation FAQ
Answers to common questions about coverage, heavy items, property damage, and claims.
Is valuation coverage the same as moving insurance?
No. Valuation sets how much the mover is liable for if your goods are damaged; it is not an insurance policy. Our full value plans pay the lower of the reasonable repair cost or current fair-market value, up to the plan limit. Moving insurance, if you want it, is a separate policy bought from an insurer.
How are pianos and safes covered?
We move items up to 600 pounds. Items over 300 pounds, such as pianos and safes, carry a heavy item fee plus $7.50 to $10.00 per stair. Under released value, a 400-pound piano pays at most $240, so a full value plan usually fits heavy, valuable pieces better.
Does valuation cover damage to my home?
Under released value, damage to your home or office pays $25 per incident. Whatever plan you choose, check the rooms, stairs, and door frames before the crew leaves, and report any damage in writing on site. Property damage reported after the crew departs is not accepted.
Do I still pay for the move if I file a claim?
Yes. Final payment is due when the job is finished, before the movers leave, even if something was damaged. Your claim is handled separately from the bill.
Who repairs an item under full value protection?
We gather repair bids and select a third-party repair company to fix the piece. If the repair would cost more than the item’s current fair-market value, the plan pays that market value instead, capped at your coverage limit.
Protect your move before the truck arrives. Request a free quote, then tell your moving consultant which plan you want so your coverage is in place before move day.
Get a Free Quote Call (801) 871-5221
- Best of Utah Moving Company
- Address: 859 S 600 W, Salt Lake City, UT 84101
- Phone: (801) 871-5221
- Email: contact@bestofutahmoving.com
- Hours: Monday–Friday 8:00 am–7:00 pm, Saturday 8:00 am–5:30 pm, closed Sunday
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